Francene Marie interviews Lisa Wallace, Public Affairs Specialist with our local Social Security Administration in Mecklenburg County.

Be advised that local Social Security offices will be closed to the public for in-person service as of Tuesday, March 17, 2020. This decision protects the population we serve—older Americans and people with underlying medical conditions—and our employees during the Coronavirus (COVID-19) pandemic. However, we are still able to provide critical services.

Our secure and convenient online services remain available at www.socialsecurity.gov. Local offices will also continue to provide critical services over the phone. We are working closely with the Centers for Disease Control and Prevention (CDC), state and local governments, and other experts to monitor COVID-19 and will let you know as soon as we can resume in-person service.

To avoid anyone using your social security number log on to MY SSA ACCOUNT and create a profile and keep track. 

How to Create and Online Account: https://www.ssa.gov/pubs/EN-05-10540.pdf

What You Can Do Online: https://www.ssa.gov/pubs/EN-05-10121.pdf