New Hotline Connects Charlotte Underserved To The Digital World
The “digital divide” is very real in our country. Can you imagine not having access to the internet? If you’re a student, not being able to connect to your class to learn or get homework? A new program launched today (Jan. 19) called Digital Navigator could change that.
Digital Charlotte, an initiative of the Knight School of Communication at Queens University of Charlotte created Digital Navigator. The Navigator gives residents living in Mecklenburg County a central location to sign up or purchase affordable technology; get help with or even learn new digital skills. In other words, it’s a one-stop-shop to connecting to the digital world.
HOW TO CONNECT:
Step 1 – Call 3-1-1 to access the free navigator hotline; ask for a “digital navigator”
Step 2 – A digital navigator is assigned to the request
Step 3 – Digital navigator works with you to accomplish goal
“This program was created to ensure that everyone in Mecklenburg County has the ability to thrive in a modern society, economy, and democracy driven by access and adoption of technology…this programs helps fill that void”, says Digital Navigator Executive Director Bruce Clark.
Alarming statistics show far too many areas in Charlotte are “broadband deserts”. These are neighborhoods and communities that don’t have access to technology. In Mecklenburg County, data shows more than 14% of households (almost 56,000) don’t have internet access at all. Seven percent (about 26,000) only have mobile internet service or dial-up.
Creators of Digital Navigator say it will help communities navigate to and through.
#LetsConnect #DigitalCharlotte
