I'm sure by now you may have seen that horrific video showing a United Way passenger being literally dragged from the plane after he refused to voluntarily give up his seat. If you miss that video, click it here.
But, in the meantime, the CEO of United Airlines Oscar Munoz is apologizing for how the passenger was treated and promises that won't happen again. Munoz had an exclusive interview on ABC's Good Morning, America.
— Good Morning America (@GMA) April 12, 2017